How to Troubleshoot problems and manage system

Troubleshooting and managing Systems

Troubleshooting is a form of problem solving, often applied to repair failed products or processes. It is a logical, systematic search for the source of a problem so that it can be solved, and so the product or process can be made operational again. Troubleshooting is needed to develop and maintain complex systems where the symptoms of a problem can have many possible causes. Troubleshooting is used in many fields such as engineering, system administration, electronics, automotive repair, and diagnostic medicine. Troubleshooting requires identification of the malfunction(s) or symptoms within a system.
Procedure for troubleshooting process:
1.Identify the Problem
2. Establish a theory of probable case
3. Test the theory to determine the cause
4. Establish a plan of action to resolve the problem and implement the solution
5. Verify full system functionality and if applicable implement preventative measures
6. Document findings, actions and outcomes

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